Privacy
P R I V A C Y P O L I C Y
This privacy policy sets out how AESME LTD uses and protects any information that you give us.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
The type of personal information we collect
We currently collect and process the following information:
Name
Billing Address
Delivery Address
Email Address
Card Details (we do not store these)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Booking a workshop place
Creating an online school account
Purchasing an online course
Signing up to our newsletter
Contacting us via our website
Visiting our website and consenting to Cookies
We also collect personal information collected automatically from the use by you of our website and online school. The data transmitted from your browser includes your IP address, the date and time of the visit, the pages accessed, the access/status/HTTP status code, your browser, your operating system and interface, as well as the language and version of the browser software.
Under the UK General Data Protection Regulation (UK GDPR), the legal basis for collecting and processing this personal data is:
to provide and manage your online account and courses
to communicate with you
for administrative purposes e.g. confirmation of your order
to contact you with relevant marketing messages
to contact you with surveys
to create targeted advertising across our social media channels
to analyse the purchase history of our customers
to collect site statistics
How we store personal information
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We regularly review our security systems to ensure that your personal data remains safe and secure.
With whom we share personal information
We will not sell, distribute or lease your personal information to third parties, unless we have your permission or are required by law to do so.
We share personal information with the following categories of third parties, providing them only with the information they need to perform their function:
Agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) that we use to process the orders you place with us
Content management systems
Data analytics providers
Email marketing vendors
Email service providers
Hosting providers
Internet service providers
Parties that need to operate the website
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at studio@aesme.co.uk if you wish to make a request.
Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its applications to your needs, likes and dislike by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being visited. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customers' needs. We only use this information for statistical analysis purposes, after which it is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any personal information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser to decline cookies if you so wish. This may prevent you from taking full advantage of the website.
Marketing
We periodically send you email newsletters or promotional emails.
You can opt out of marketing emails by following the unsubscribe process included in the email you received, or by emailing us at studio@aesme.co.uk.
Contact us
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you believe that any information we hold is incorrect or incomplete, please write to or email us and we will promptly correct any incorrect information.
If you have any questions or comments regarding this Privacy Policy you can contact us using the following details:
AESME STUDIO, 139 Railway Arches, Macfarlane Road, London, W12 7LA
Effective as of 19 March, 2024